Category: Customer Service


Showing 1-3 of 3

On Great Service: A Framework for Action

By: BERRY, Leonard L.

Price: $7.00

Publisher: New York, The Free Press: 1995

Seller ID: BOOKS028381I

Binding: Hardcover

Condition: Good, scattered highlighting; very good dustjacket, bumps, rubs

Customer Service Operations - The Complete Guide

By: BLANDING, Warren

Price: $8.00

Publisher: New York, Amacom: 1991

Seller ID: BOOKS047401I

Binding: Hardcover

Condition: Very good, ink name present; good dustjacket, edge tear, creases

It's Not My Department! How to Get the Service You Want, Exactly the Way You Want It

By: GLEN, Peter

Price: $12.00

Publisher: New York, William Morrow: 1990

Seller ID: BOOKS024675I

Binding: Hardcover

Condition: Very good in good dustjacket, bumps, rubs